Virtual classes are ideal if you aren’t ready yet to come back to the studio, don’t have time to come into the studio, or when the classes are full. We offer virtual classes for almost all of our pole and aerial classes and also for Pilates mat. The virtual classes are filmed in the studio during our regular classes so it will feel as if you are in the studio with the rest of the class. The instructor will have a camera set up for you to watch instruction and demos.
Please keep in mind that the regular class is still going on so the instructor may not be in the camera view the entire time. The instructor will be available for questions and feedback when necessary, but we cannot guarantee the same level of support that you would receive in studio. You are welcome to have your camera on or off, whatever is more comfortable for you, but please be sure to mute your microphone when you are not talking directly with the instructor. This will help prevent any feedback noise for the rest of the clients.
All virtual classes are done at your own preferred location. Clients are responsible for their own equipment and setup. Please make sure that you have the appropriate equipment available when doing virtual classes.
Virtual PricingSingle Class
Virtual Pricing10 Class Package
**All class packages expire within 90 days of purchase. Virtual class packages are valid only towards virtual classes and cannot be used towards in studio classes. All packages and memberships are non-refundable.
Virtual Class Instructions
To register for class on the desktop version of MindBody, first go to the VIRTUAL tab located in the top menu bar. This will take you to the Virtual Class Schedule.
On the MindBody APP, the virtual classes and the in studio classes are listed on the same screen. All virtual classes will say “VIRTUAL” in the class name and will have the live stream symbol next to it.
To register for the class, click on the “Sign Up Now” or “BOOK” button and register just like you would for an in studio class. Make sure that you are signing up for the correct class. The virtual classes have specific links to the classes. You will receive the link for class 30 minutes before class time. You must login with the same MindBody account information that you used to sign up for the class. The links are only valid for clients who are registered for class. So if you do not register and pay for the class, then the link will not work.
All virtual classes must be pre-paid when registering for the class. If you have a current package or membership you can use these passes towards the virtual classes if you wish. MindBody will default to a pricing option if there is one available. If you would prefer to pay with a drop in instead, please contact us and we will update your account.
PLEASE NOTE: We cannot guarantee space in class if you register for a virtual class by mistake when you would prefer to attend an in studio class. Please be very careful reading the class names when registering for class.
ACCESSING THE CLASS
Once you have registered for class you will receive a link to join the class 30 minutes before class time. If you register for class within 30 minutes of the start time, you will receive the link within 2-3 minutes of booking. Please make sure to arrive to class on time. If you lose the link for class, please contact us immediately and we can resend it.
When you are ready to join the class, click on the link from the email. It will ask you to sign in to take the class. Be sure to use the same MindBody account that you used to register for the class. If the instructor has not yet started the class, you will be put into a waiting room until the class starts.
Once the instructor has started the class, you will be able to check your microphone, speaker, and camera to ensure that they are working. When you are ready to join, just click the green button at the bottom to join the live stream.
Once you are in the class, you will see the instructor’s video pinned in the center of the screen. At the bottom of the screen you will see the other students in class. The buttons on the lower left hand corner control your microphone, camera, and speaker. Use these buttons to turn each item on and off. You can minimize this screen using the down pointing arrow on the lower right hand side of the screen. The left pointing arrow towards the top right will show you who is in the class. Click on the arrow to open or minimize this screen. When you are done with class, click the red button at the bottom right that says “Leave Live Stream”.
If you did not register for the class on MindBody, you will receive an error message when trying to access the class link. Please make sure to register and prepay for the class that you wish to attend.
If you have any issues registering or accessing your live stream classes, please contact us via email at email@example.com or by phone at (216) 227-9710.
For more information, please review Joining a live stream class from the MindBody FAQ.